Accessibility Statement
Our Commitment
ThisIsMN is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards to ensure we provide equal access to all our users.
Conformance Status
The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA.
ThisIsMN is partially conformant with WCAG 2.1 Level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Last updated: January 2025
Accessibility Features
ThisIsMN includes the following accessibility features:
- Keyboard Navigation: Full keyboard support for all interactive elements
- Screen Reader Support: Compatible with NVDA, JAWS, VoiceOver, and TalkBack
- Voice Interface: Alternative voice-based search and navigation
- Skip Links: Quick navigation to main content areas
- Focus Indicators: Clear visual focus indicators for keyboard users
- ARIA Landmarks: Proper semantic structure for screen readers
- Responsive Design: Mobile-friendly and works at different zoom levels
- Color Contrast: Meets WCAG AA contrast ratios
- Reduced Motion: Respects prefers-reduced-motion settings
- Form Labels: All form fields have clear labels and instructions
- Error Messages: Clear, helpful error messages linked to form fields
- Alternative Text: Images include descriptive alt text
Keyboard Shortcuts
ThisIsMN supports the following keyboard shortcuts to improve navigation:
| Shortcut | Action |
|---|---|
| Tab | Move forward through interactive elements |
| Shift + Tab | Move backward through interactive elements |
| Enter | Activate buttons and links |
| Space | Activate buttons, toggle checkboxes |
| Escape | Close dialogs and menus |
| / | Focus search box |
| Ctrl + K | Activate voice search |
| Arrow Keys | Navigate through menus, tabs, and options |
Technical Specifications
Accessibility of ThisIsMN relies on the following technologies to work with your web browser and assistive technologies:
- HTML5
- WAI-ARIA (Accessible Rich Internet Applications)
- CSS3
- JavaScript (React/Next.js)
These technologies are relied upon for conformance with the accessibility standards used.
Compatible Assistive Technologies
ThisIsMN is designed to be compatible with:
- Screen Readers: NVDA, JAWS, VoiceOver, TalkBack
- Voice Control: Dragon NaturallySpeaking, Voice Control (macOS/iOS)
- Screen Magnifiers: ZoomText, built-in browser zoom
- Browser Extensions: High contrast modes, custom fonts
Known Limitations
Despite our best efforts to ensure accessibility, there may be some limitations. Below is a description of known limitations and potential solutions:
- Third-party Content: Some embedded content from third-party services may not be fully accessible. We work with our partners to improve accessibility.
- Legacy Features: Some older features are being updated to meet current accessibility standards.
- Complex Interactions: Some advanced features may require additional keyboard shortcuts or voice commands. Please refer to our help documentation.
We are actively working to address these limitations and improve accessibility across the entire platform.
Assessment Approach
ThisIsMN assessed the accessibility of this website by the following approaches:
- Self-evaluation: Internal accessibility audits using automated and manual testing
- Automated Testing: axe-core, Lighthouse, Pa11y
- Manual Testing: Keyboard navigation, screen reader testing, color contrast validation
- User Testing: Feedback from users with disabilities
Feedback
We welcome your feedback on the accessibility of ThisIsMN. Please let us know if you encounter accessibility barriers:
- Email: support@thisis.mn
- Contact Form: Contact Us
We aim to respond to accessibility feedback within 2 business days. We do not currently staff a phone line for accessibility requests. If email and web forms are both barriers for you, say so in either channel and we will arrange another way to reach you.
Formal Complaints
If you are not satisfied with our response to your accessibility concern, you may file a formal complaint:
- Submit a detailed description of the accessibility issue via email to support@thisis.mn
- Include your contact information and any supporting documentation
- We will investigate and respond within 5 business days
- If the issue is not resolved, you may escalate to our legal team at support@thisis.mn
Continuous Improvement
Accessibility is an ongoing effort. We continuously work to improve the accessibility of our website and services. Our commitment includes:
- Regular accessibility audits and testing
- Staff training on accessibility best practices
- Incorporating accessibility into our development process
- Engaging with the disability community for feedback
- Staying up-to-date with accessibility standards and guidelines
- Setting measurable accessibility goals and tracking progress
Related Resources
Learn more about web accessibility:
Legal Information
This accessibility statement was created on January 2025 using the W3C Accessibility Statement Generator.
ThisIsMN is committed to complying with applicable accessibility laws and regulations, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.